FAQ

Yes, all items are original and bought at USA, UK, Malaysia Outlets and verified distributor.

Yes we do! We accept 2x payment both for ready stock & preorder items.

Outlet does not provide dust bag anymore. You will receive dust bag only when you purchase boutique bag.

Boutique bag and outlet bag has different design, boutique bags are more pricey

No box provided for the items unless you buy shoes/wallet/wallet set/watch/belt/belt set/perfume (certain items only).

We will provide paper bag only for Fossil items (subject to availability).

Only self-pick available with half price deposit or items will be posted out via chosen courier (depends to buyer preference).

You may bring item(s) to any retail/outlet store for verification purposes. We will give full refund if confirm our items are fake. Please have a written statement from boutique sales manager/assistant to verify your statement.

Please ask for availability first before you order. However basically the current stock availability is up-to-date from the website.

Our items are very limited and fast sold, therefore no reservation – first come first serve.

Items’ price depends on initial purchase from outlet (purchase during sale/normal purchase)

No return is allowed unless due to our fault (terms and condition applied).

No. Your deposit will be forfeited unless the items are out of stock or cancel with valid reason.

Normal delivery is within 4 working days. No urgent order. Restricted Delivery is applied subjected to current Covid-19 condition.

Based on availability in outlet/ website

  • No urgent order
  • No fussy buyer
  • No backout buyer
Scroll To Top
Close
Close
Home
Shop
0 Cart
Close

My Cart

Shopping cart is empty!

Continue Shopping